Privacy Policy
Welcome to Nontombi Home Care Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, address, email, phone number, and any other information you provide to us.
- Service Details: Information about the services you request or inquire about, including preferences and any special instructions.
- Payment Information: We collect payment details to process transactions securely.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and manage the services you request.
- Communication: To respond to your inquiries, send service-related updates, and provide customer support.
- Payments and Billing: To process payments, manage accounts, and fulfill our contractual obligations.
- Personalization: To customize our services to better meet your needs and preferences.
- Marketing: With your consent, we may send you promotional materials about our services and special offers.
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party providers who assist us in delivering our services, such as payment processors and IT support.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes implementing industry-standard security measures such as encryption, secure servers, and access controls. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
- Access and Update: Request access to your personal information and make updates or corrections as necessary.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Delete: Request the deletion of your personal information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at.
Email: info@nontombi.co.za
Phone: 084 716 9263